Mortgage Adviser vs Bank: What’s the Difference and Which Is Better?

If you’re buying a home or looking to remortgage, one of the first questions you might ask is:

“Should I go to my bank or speak to a mortgage adviser?”

It’s a fair question — and one we hear all the time. So in this blog, we’re breaking it down in plain English: the difference between going direct to a bank and working with a mortgage adviser (like us!).

Going Direct to Your Bank

This is what a lot of people do first, especially if they’ve banked with the same place for years.

The pros:
- You already have an account there, so it can feel easy and familiar
- Some banks might offer you exclusive deals as an existing customer

The cons:
- They can only offer you their own mortgage products
- You could miss out on better deals from other lenders
- Appointments can be slow or hard to get

So while it might seem like a straightforward option, you could end up paying more than you need to.

Working With a Mortgage Adviser

A good adviser acts like your personal mortgage matchmaker. We get to know you, shop around the market, and recommend the best options based on your needs — not just what one bank offers.

The pros:
- We search dozens of lenders, not just one
- You get expert advice tailored to you
- We handle the paperwork, chasing, and stress
- We explain everything clearly — no jargon or guesswork
- You often get access to exclusive broker-only deals

The cons:
- Some advisers charge a fee (we’ll always tell you up front if that applies — and many don’t!)

So Which Is Better?

If you want the best chance of getting a great deal — and a smoother journey — working with a mortgage adviser is often the better option.

Think of it this way:

Going direct to one bank is like walking into a shop that only sells one pair of shoes.
Working with an adviser is like having access to the whole high street.

Still Not Sure? Let’s Talk

At The Mortgage Lodge, we’re independent, honest, and here to make things simple. Whether you’re a first-time buyer, moving house, remortgaging or just exploring options — we’ve got you covered.

No pressure. No sales talk. Just straight-talking advice and support from someone who genuinely wants to help.

Get in touch and let’s see what’s possible.

By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.